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Pertemps
£27,000 - £31,000 Per Annum
Full Time, Permanent
Aldridge, West Midlands
Ref 042118123
Posted 25 days ago
Aviation Recruitment
£13.23 - £14.01 Per Hour
Full Time, Temporary
Hounslow Central, Greater London
Ref 461123269
Posted 16 days ago
Pertemps
£13.46 Per Hour
Full Time, Temporary
Shrewsbury, Shropshire
Ref 033121143
Posted 21 days ago
Pertemps
£27,200 - £27,275 Per Annum
Full Time, Permanent
Smethwick, West Midlands
Ref 046109694
Posted 24 days ago
Pertemps
£26,000 - £30,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204481
Posted 28 days ago
Pertemps
£27,930 Per Annum
Full Time, Permanent
Dordon, Warwickshire
Ref 063106807
Posted 16 days ago
Pertemps
£12.74 Per Hour
Full Time, Temporary
Coleshill, Warwickshire
Ref 041230209
Posted 23 hours ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Beoley, Hereford and Worcester
Ref 047111445
Posted 21 days ago
Pertemps | BOC
£31,665 Per Annum
Full Time, Temporary
Worsley, Greater Manchester
Ref 021102499
Posted 2 days ago
Pertemps Social Care
£21.60 Per Hour
Full Time, Contract
Oxford, Oxfordshire
Ref HO-28180
Posted 11 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 45 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.